Service Journal: Question 4 of 15

1) I use an American Express card. I use it primarily for the low interest rate; however, there are other perks including: rewards program, anti-theft protection, and 1 year warranty on all products goods and services I buy using the card. I also like the fact that I can use on-line services to look at my account. They also offer free of charge a yearly report of transactions cataloged by category
2) I have had no complaints, in fact though my account was late due to billing issue as I was out of town they waved the traditional late payment fees and gave me an extra week to pay on time. They are extremely accessible.
3) On a scale of 1-10 I would rate them a 10 I really like doing business with AMEX
4) I feel like more than any other card AMEX cares most about customer service and providing new and exciting rewards and programs across such a wide spectrum of customer wants and needs it seems like a no brain decision when doing business with them.